Reliable IT support, cloud operations and legal compliance for data-driven teams.
We design support around your stack, not around generic templates. Every environment is mapped, documented and configured for observability from day one.
Scaling on unstable foundations creates compounding failures. We ensure infrastructure reliability first, then support your growth trajectory with confidence.
Every system state is logged. Every incident is documented. Every resolution is traceable. We maintain full visibility across your infrastructure at all times.
Reactive support is a cost center. We identify failure patterns before they impact operations, reducing downtime and keeping your engineering team focused on building.
AI training pipelines, real-time data streams and GPU clusters require specialized operational knowledge. Our team understands the infrastructure demands of modern data architectures.
Day-to-day operational support for cloud and hybrid environments. User provisioning, access management, device configuration and first-contact incident resolution.
Advanced troubleshooting for performance degradation, infrastructure-level incidents and cross-system failures. Root cause analysis, remediation and prevention.
The General Law on the Rights of Persons with Disabilities and their Social Inclusion (Real Decreto Legislativo 1/2013) establishes that public or private companies with 50 or more employees must reserve at least 2% of their workforce for people with a recognised disability of 33% or more.
When it is not possible to meet this quota due to organisational or productive causes, the regulations allow applying alternative measures, such as contracting services from Special Employment Centres, making donations to foundations linked to disability, or formalising commercial contracts with professionals with disabilities.
We offer technical advice, documentary review, and administrative management to accredit compliance with the quota or process the declaration of exceptionality before the competent administration, avoiding sanctions and guaranteeing legal compliance.
Digital forensic analysis and expert reports with full legal and technical validity. Chain of custody, evidence preservation and court-ready documentation for IT-related proceedings.
Spain's General Disability Law (Ley General de Discapacidad) consolidates disability rights legislation and establishes employment obligations for companies. It is enforced by the Labour and Social Security Inspectorate.
As soon as your total workforce — including permanent and temporary contracts — reaches 50 people, the obligation activates. This threshold is calculated on a rolling 12-month average, not just at a point in time.
At least 2% of your total active employees must have an officially recognised disability (equal to or above 33%). This quota applies to the general workforce, not just new hires.
When direct hiring is not feasible (justified by market conditions, professional profile unavailability, or organisational reasons), the law allows alternative measures: service or supply contracts with Special Employment Centres (CEE), or donations to foundations promoting disability employment. These must be formally documented and renewed annually.
Non-compliance is classified as a serious infringement under the Law on Infractions and Sanctions in Social Order (LISOS), with fines from €626 to €6,250 per infraction. Additionally, companies may be excluded from public tenders, grants and subsidies until full compliance is accredited.
We assess your current compliance status, define the applicable path (quota or exception), manage the required documentation, and coordinate with the necessary entities to ensure your company is covered — with a verifiable, auditable paper trail.
Full service outage or critical system failure. Immediate response and continuous work until resolution.
Degraded performance or partial system failure affecting productivity. Response within one hour, workaround provided.
Non-blocking issues, configuration requests, or optimizations. Addressed within standard business hours.
Informational requests, documentation updates, or scheduled tasks. Handled within one business day.
Automated monitoring alerts or user-reported incident via ticketing system.
Priority assigned based on impact and urgency. SLA clock starts.
Root cause analysis with full system observability. Escalation to L2 if required.
Fix implemented, tested and validated. Service restored to operational baseline.
Incident documented with timeline, cause, resolution and prevention measures. Full auditability.
For early-stage teams building on cloud infrastructure. Covers L1 support, user management, device provisioning and baseline monitoring.
For growing teams with complex infrastructure needs. Full L1 + L2 support, advanced monitoring, LGD compliance assistance and proactive optimization.
On-demand digital forensic analysis, expert witness reports and LGD compliance documentation. Available as standalone or add-on to any support plan.
We work exclusively with companies whose infrastructure is cloud-native, data-intensive or AI-dependent. This focus gives us deep operational knowledge.
Multi-cloud architectures, GPU clusters, real-time data pipelines and hybrid environments. We handle the operational complexity so your team doesn't have to.
Every response time, escalation path and deliverable is defined upfront. Measurable metrics, transparent reporting and full accountability.
LGD compliance is a legal obligation for any company with 50+ employees in Spain — not optional. We integrate quota verification, alternative-measure documentation and regulatory audit trails directly into your IT operations. Forensic readiness and regulatory documentation are built into the system, not added as an afterthought when an inspection arrives.
We engineer for durability, not quick fixes. Every intervention is designed to reduce future failure probability and improve system resilience over time.
Describe your infrastructure and team. We'll respond with a technical assessment scope.
